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Success in today's economy can be summed up in three words: meeting customer needs.

It's causing companies to transform and take a more customer-driven approach to how they do business. Companies are recognizing that their ability to address customer needs is as important a competitive advantage as the quality of their products and services. It's the new customer economy.

Tri State, as a Diamond Business Partner with Avaya, is a leader in helping companies excel in the customer economy through solutions that enrich the customer's experience and increase customer loyalty. We have the full breadth of solutions and services that help enable you to better serve your customers and truly put them at the center of your business. They’re all here and ready to go to work for you.

AVAYA Business Solutions

PARTNER® ACS
Advanced Communication System

MERLIN®   Magix
Advanced Solutions

DEFINITY®   BCS
Business Communication System

System Max.
Lines
Max. Stations Network Messaging Wireless Call Center Multimedia Data Access
PARTNER 19 40 no yes yes no no no
MERLIN 11-80 200 no yes yes yes yes yes
DEFINITY 50-400 25,000 yes yes yes yes yes yes

Copyright ©2005 TriState Communication Systems, Inc.

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