Tri State Communication Systems

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If you're a MultiServ PLUS^® Service or ESSX^® Service customer with 100 or more lines, you are eligible for MemoryCall^® Announcement Service — a new offering that allows you to provide callers with customized recorded announcements. The service supports up to 10 simultaneous calls with one-, three-, or six-minute options. You can access the service and update the announcements from any Touch Tone phone, 24 hours a day, seven days a week. Your announcement is password-protected and you can configure the three-minute announcement so that callers can press 0 to transfer to an attendant. Customers can listen to your announcements at any time, so you can serve customers outside normal business hours.

Features:

Recorded announcements customized to suit your specific needs
24x7 access
Password-protected access that allows you to change announcements at any time
Support for up to 10 simultaneous calls
One-, three-, or six-minute announcements
Caller can press "0" to transfer to an attendant

Benefits:

Extends hours of operation by allowing callers to access information at any time.
Increases efficiency by automating routine calls.
Enhances customer satisfaction by making it easier for callers to access desired information at any time.
Increases productivity by allowing you to receive up to 10 calls simultaneously.

Sample Application:

Provide customers with 24x7 access to operational hours, directions, time-sensitive information, answers to frequently asked questions and more.