MemoryCall^® VoiceMail Services offer an all-in-one automated system for answering calls, collecting and routing messages, replying to messages, and broadcasting notices to multiple recipients within your organization. You never have to worry about power outages or mechanical failures like you do with traditional answering machines. Depending on the type of MemoryCall^® Service you select, you can access a variety of advanced features from your Touch Tone telephone.

Features:

• When combined with one or more of our Call Forwarding services, MemoryCall^® VoiceMail Answering Services allow callers to leave messages without having to endure frustrating busy signals. Messages are automatically forwarded to your voice mailbox, which features a personally recorded greeting.
• MemoryCall^® Business Extension Mailbox allows you to divide a single voice mailbox into a main mailbox and up to three sub-mailboxes — each with its own personal greeting and password. Employees don't have to wade through all the messages sent into the company just to receive their own messages.
• MemoryCall^® Flat Rate offers the features and flexibility of MemoryCall^® Answering Service plus:
  
  • Call Return to Operator gives callers the option to press "0" to be routed to a receptionist or live answering service.
  • Urgent/Private Message Flag lets you mark a message as "urgent" or "private" so that it cannot be forwarded from the recipient to anyone else.
  • Pager Notification works in conjunction with your pager to alert you of all or just urgent messages.
• MemoryCall^® Deluxe offers the capabilities of MemoryCall^® Flat Rate with the following added features:
  
  • Internal Message Manager allows you to send and reply to fellow employees using BellSouth MemoryCall^® VoiceMail Services.
  • Future Delivery enables messages to be delivered up to 30 days from the date they were recorded. Up to five "future delivery" messages may be pending at a time.
  • Group Distribution allows you to send the same message to many individuals at one time. You may have up to ten distribution lists with each list capable of handling 25 mailbox subscribers.
  • Message Confirmation lets callers who are on BellSouth MemoryCall^® VoiceMail Services request a confirmation of message and/or notification.
• Call Forwarding Busy prevents busy signals by forwarding calls to your voice mailbox when you're on the phone.
• Call Forwarding Don't Answer forwards calls to your voice mailbox when you're unable to answer.
• Call Forwarding Variable enables you to activate Call Forwarding at your discretion by dialing an activation code, then turn it off using a cancellation code.
• Message Waiting Indicator notifies you of new messages via a stutter tone when you pick up the telephone receiver.

Benefits:

• Reduces downtime spent managing messages — with MemoryCall^® Business Extension Mailbox, employees don't have to wade through all the messages sent into the company just to receive their own.
• Improves privacy by allowing you to mark a message as "urgent" or "private" so that it cannot be forwarded from the recipient to anyone else.
• Eliminates worries about power outages or mechanical failures.
• Enhances customer satisfaction because callers can more easily leave messages for their desired parties.
• Improves customer service because messages are never missed.

Sample Applications:

• Provide one telephone number for your business and still provide separate mailboxes for key employees and/or departments.
• Simplify office communications by using Internal Message Manager to send and reply to fellow employees.
• Ensure that all calls are answered with your personal greeting when a live operator isn't available.
• Allow callers to leave detailed messages using a variety of features and delivery options.