Abbreviated
Dialing
Users can dial frequently called or emergency numbers with just a few button
presses.
 Conferencing
Up to six users can participate in a teleconference. Conferences increase
productivity, reduce travel costs, and enhance decision-making.
Optional
Integrated Announcements
Users can record and update announcements from any telephone and store the
announcements internally within the switch.
Optional
Switch-based Automated Attendant by Extension or Name
The DEFINITY ® BCS Auto Attendant instructs the called to enter an
extension number of a called party name to route a call.
Simplified
Moves and Wiring Installation
translation data is associated with extension, not port, so customers can
"randomly" wire and install phones.
Integrated Directory
Users can assess the names directory and retrieve an extension number
Call Coverage
Businesses know calls are always answered and that callers rarely, if ever, receive
a busy signal. DEFINITY ® BCS can route calls automatically even if the
caller doesn't know the room number or extension. The Dial By Name feature adds a
new option to the Direct Access (vector) menu. when a caller chooses the Dial By
Name option, the system instructs the caller how to dial the called party name into the
system.
Dial By Name
DEFINITY ® BCS can route calls automatically even if the caller doesn't
know the room number or extension. The Dial By Name feature adds a new option to the
Direct Access (vector) menu. When a caller chooses the Dial By Name option, the
system instructs the caller how to dial the called party name into the system.
Attendant Split Swap
This feature gives attendants more call handling flexibility and convenience by
allowing them to toggle between an active and a split call with a single key press.
Basic Call
Management System (BCMS)
This optional software lets businesses use hunt group measurements to support other
small hunt group activities. It includes ACD, BCMS Basic, and Service Observing
capabilities.
ISDN Software
Businesses benefit from end-to-end digital communications within their own network
and can link to other ISDNs to provide national and international digital communications.
Uniform Dial Plan
Companies improve communications by connecting locations cost effectively using 4-
or 5-digit dialing instead of 7- or 10-digit dialing.
Flexible Network Access
Lucent Technologies has long been a leader in networking. DEFINITY ® BCS
builds on that strength to provide basic network access features such as:
- Time-of-Day Routing: selects the most economical routing of
Automatic Route Selection (ARS) and Automatic Alternate Routing (AAR) calls based on the
time of day and the day of the week.
- ARS/AAR: routes network calls on the most desirable and
usually the most economical trunking facilities available on the system.
- Generalized Route Selection: selects optimal call routing
based on the dialed number, and selects the appropriate facility based on the type of
call.
- Facility Restriction Level: limits user calling privileges for
income and outgoing calls.
- Authorization Codes: temporarily raised a telephone's Facility
Restriction Level. This is useful for those who make calls from telephones other
than their own or from outside the network.
- Trunk Group Circuits: Local Exchange Trunks, Tie Trunks,
Auxiliary Trunks.
- Interfaces: T1/E1, ISDN-PRI, Analog DID/CO.
- Name and number transparency on private network (via QSIG ISDN
PRI).
Easy-To-Use
System Administration
DEFINITY ® BCS offers a variety of modular tools for system management.
- Local access via Terranova® Terminal Emulator software - that
can be installed on a PC - is the standard system management tool for DEFINITY ® BCS.
Customers have access to all possible administration, maintenance, traffic, and
performance information on the system. DEFINITY ® BCS provides an intuitive
interface with forms-based selections and help keys. Local access via the System
Management Terminal is optional.
- Multiple concurrent administration sessions allow up to three
local or remote users to connect to the DEFINITY ® BCS to simultaneously
perform administration and/or maintenance tasks. This feature allows administrator
to handle peak demand more effectively.
- Terminal administration via Administration Without Hardware
and Terminal Translation Initialization simplifies moves and wiring installation.
Translation data is associated with an extension, not a port, so administrators can
"randomly" wire and install phones.
- Performance measurements are available through a number of
system-based reports that administrators can access locally or remotely.
- Call Detail Recording allows companies to monitor and analyze
call patterns and usage in their system.
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